Terms, Conditions & Privacy Policy
Welcome to Exotvio!
These Terms and Conditions outline the rules and regulations for the use of our online jewelry store. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
General Terms
1.1. Exotvio refers to the online jewelry store accessible at www.exotvio.com.
1.2. The terms “we,” “us,” and “our” refer to Exotvio and its operators.
1.3. The term “you” refers to the user or viewer of our website.
1.4. By using our website, you confirm that you are at least 18 years old or accessing it under the supervision of a legal guardian.
Product Information
2.1. Exotvio strives to provide accurate and up-to-date information regarding our products, including descriptions, prices, and availability. However, we cannot guarantee that all information is error-free or complete.
2.2. We reserve the right to modify, update, or discontinue any product at any time without prior notice.
2.3. Colors and dimensions of products may slightly vary due to differences in computer monitors and manual measurements.
Orders and Payments
3.1. Placing an order on Exotvio’s website constitutes an offer to purchase our products. All orders are subject to acceptance and availability.
3.2. Upon placing an order, you will receive an order confirmation via email. This email does not signify acceptance of your order, but rather acknowledges that we have received your request.
3.3. Exotvio reserves the right to cancel or refuse any order for any reason, including but not limited to insufficient stock, inaccuracies in product information, or suspicion of fraudulent activity.
3.4. Prices displayed on our website are in the currency stated and do not include taxes, duties, or shipping costs, unless otherwise stated.
3.5. Payment for orders must be made in full at the time of purchase. We accept various payment methods, including credit cards, debit cards, and PayPal.
Shipping and Delivery
4.1. Exotvio offers shipping to select locations. Please refer to our Shipping Policy for detailed information on available destinations, delivery times, and costs.
4.2. We aim to process and ship orders within the estimated delivery timeframes. However, we cannot guarantee specific delivery dates, as they depend on various factors beyond our control, such as customs processing or carrier delays.
4.3. Any additional fees, such as customs duties or import taxes, incurred during the delivery process are the responsibility of the customer.
All Sales Are Final
5.1. All sales made through Exotvio are final. By completing a purchase on our website, you acknowledge and agree that no refunds, returns, or exchanges of any kind will be provided under any circumstances.
5.2. This policy applies to all products, including but not limited to custom, personalized, and ready-made jewelry.
5.3. By making any purchase on this site, you expressly agree to these terms and conditions in their entirety and waive any right to dispute charges or request a refund through your payment provider, except where prohibited by law.
Intellectual Property
6.1. All content on the Exotvio website, including but not limited to text, graphics, logos, images, and product designs, is protected by intellectual property laws and is the property of Exotvio or its licensors.
6.2. You may not reproduce, modify, distribute, display, or use any content from our website without prior written permission from Exotvio.
Privacy Policy for Exotvio.com
At Exotvio.com ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
By accessing or using our website, you consent to the terms and practices described in this Privacy Policy. Please take a moment to read it carefully.
1. Information We Collect
We may collect various types of information, including but not limited to:
a. Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, billing address, and payment information.
b. Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, device information, and pages you visit.
c. Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your online activity, such as which pages you visit, how long you stay on our site, and your preferences.
2. How We Use Your Information
We use the information we collect for various purposes, including:
a. Providing Services: To process your orders, complete transactions, and offer customer support.
b. Personalization: To enhance your experience by showing you products and content that may be of interest to you.
c. Analytics: To analyze and improve our website's performance and marketing effectiveness.
d. Marketing and Communication: To send you promotional emails and updates about our products and services (you can opt out anytime).
e. Legal Compliance: To comply with legal obligations and protect our rights and those of our customers.
3. Sharing Your Information
We may share your information with third parties in the following circumstances:
a. Service Providers: Trusted partners who help us operate our business, such as payment processors, shipping companies, and IT providers.
b. Legal Requirements: When required to comply with applicable laws or governmental requests.
c. Business Transactions: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the Internet or electronic storage is completely secure.
5. Your Choices
You may update your personal information by logging into your account, opt out of marketing emails, or manage cookies via your browser settings.
6. Children’s Privacy
Our website and services are not intended for children under 13, and we do not knowingly collect data from them.
7. Changes to This Privacy Policy
We may update this policy periodically. Material changes will be posted on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 exotviojewelry@gmail.com
Thank you for choosing Exotvio.com.
By making any purchase on our website, you acknowledge and agree to all terms and conditions stated above.
For Custom Orders, You May Contact Us On Instagram @Exotvio. We also post most of our custom orders on Instagram, TikTok, and Telegram. Follow Us to see our latest work!